Shipping & Returns
Shipping
Jeong Coffee roasts and ships from Monday through Friday. We strive to fulfill your order within two business days, then it enters the hands of the carrier company.
Domestic orders are shipped via USPS First Class (under 1 lb) or Priority Mail (over 1 lb), with delivery estimated between two to five business days upon shipping. Domestic orders under $40 will be charged shipping between $5 - $7 depending on weight, calculated at checkout. Domestic orders above $40 will receive free shipping.
All international orders to Canada are shipped via USPS First Class International, with delivery estimated between eleven to twenty business days upon shipping. All international orders to Canada will be charged shipping between $15 - $20 depending on weight, calculated at checkout.
For international shipments, additional customs/duties may be charged depending on the country and province. Jeong Coffee is not responsible for payment of any additional customs/duties charges, and it is the customer’s responsibility to cover these charges. At this time, we are unable to provide shipping outside of the U.S. or Canada.
Returns
Due to the perishable nature of coffee, we currently do not accept returns on coffee purchases. However, if you are not satisfied with your coffee purchase, please contact us at info@jeongcoffee.com. We will address your concerns and accommodate when possible.